Shipping policy
🚚 Shipping Policy
Last updated: November 2025
Welcome to Velurea. We value every order and aim to make your shopping experience smooth, transparent, and worry-free.
📦 Shipping Information
🇿🇦 Delivery Area
We currently deliver throughout South Africa.
⏰ Processing Time
Orders are processed within 1–3 business days after payment is confirmed. You’ll receive a confirmation email once your order has been shipped.
🚚 Delivery Time
- Local items: 2–5 business days
- Imported or pre-order items: 6–12 business days
(Please note that public holidays and high-volume seasons such as Christmas may slightly extend delivery times.)
💰 Shipping Fees
-
Free delivery for orders all orders
📍 Order Tracking
Once your order has been dispatched, we’ll send you a tracking link via email so you can follow your parcel’s journey.